Privacy Policy

Last updated: October 2025

1. Introduction

The Garage Door Company ("we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit your details through our online forms.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, email address, phone number, and any other details you provide when requesting a quote or contacting us.

  • Automatically Collected Data: Non-personal information such as your IP address, browser type, device type, pages viewed, and the time and date of your visit.

  • Cookies: We use cookies and similar technologies to improve your browsing experience, personalise content, and analyse traffic.

3. How We Use Your Information

We use your information to:

  • Respond to your enquiries and provide quotes or services;

  • Schedule and manage installations or maintenance visits;

  • Improve our website, marketing, and customer service;

  • Send occasional updates, promotions, or service reminders (only if you’ve opted in);

  • Comply with legal obligations.

We will never sell, rent, or share your personal information with unauthorised third parties.

4. Data Sharing and Disclosure

Your data may be shared with trusted third-party partners only when necessary to:

  • Process your enquiry or order (e.g. installation or delivery partners);

  • Operate website analytics or advertising tools (such as Google Ads or Meta Ads);

  • Comply with New Zealand law or lawful government requests.

All third-party partners are required to handle your data securely and in accordance with privacy laws.

5. Advertising and Analytics

We use Google Ads and similar platforms to promote our services.
These platforms may use cookies or other tracking technologies to:

  • Measure advertising performance;

  • Show relevant ads based on your interests or prior interactions with our website.

You can learn how Google uses information from partner sites here:
👉 https://policies.google.com/technologies/partner-sites

You can opt out of Google’s personalised advertising at:
👉 https://adssettings.google.com/

6. Data Storage and Security

We store personal information securely on password-protected systems and restrict access to authorised personnel only.
We take reasonable technical and organisational measures to prevent unauthorised access, loss, or misuse of your information.

7. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Request access to the personal information we hold about you;

  • Request correction of any inaccurate or outdated information;

  • Withdraw consent for future marketing communications at any time.

To exercise these rights, please contact us at [email protected].

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

The Garage Door Company
B1/417 East Tamaki Road, East Auckland 2013
📧 [email protected]
📞 021 764 609